Chrysalis Privacy Policy

Thank you for visiting https://www.chrysalis.co.nz, owned and operated by Chrysalis.  We value your privacy and are committed to safeguarding your personal information.  This Privacy Policy outlines how we collect, use, share, and protect the information you provide to us.  By using our website, you consent to the practices described in this policy.



1. Information We Collect:
  a. Personal Information: We may collect personal information such as your name, email address, shipping and billing addresses, phone number, and payment details when you make a purchase or create an account on our website.
  b. Automatically Collected Information: We may automatically collect certain information about your visit to our website, including your IP address, browser type, device information, and browsing behavior. This information helps us improve our website's functionality and tailor your experience.

2. How We Use Your Information:
 a. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
 b. Personalization: We may use your information to personalize your experience on our website, recommend products based on your browsing history, and send you personalized offers and promotions.
 c. Communication: We may use your email address to send you order updates, newsletters, marketing communications, and important notices related to our services. You can opt out of marketing communications at any time.


3. How We Share Your Information:
 a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, and conducting analytics.
 b. Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, privacy, safety, or property, and respond to law enforcement requests or court orders.

4. Cookies and Tracking Technologies:
 a. Cookies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies help us provide a more personalized experience and improve our services.
 b. Analytics: We use analytics tools to collect and analyze information about website traffic and usage patterns. This information helps us understand user preferences and improve our website's functionality.


5. Your Choices:
 a. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or by contacting us directly.
b. Cookies: Most web browsers allow you to control cookies through their settings. You can choose to disable or limit the use of cookies on our website, although this may affect certain features and functionality.

6. Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.


7. Changes to this Privacy Policy:

 We may update this Privacy Policy periodically to reflect changes in our practices and services. We will notify you of any significant changes through email or by prominently posting a notice on our website.


9. Contact Us:
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at bookings@chrysalis.co.nz or 09 424 4559.

This Privacy Policy is subject to change without notice, so please review it regularly.

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