Chrysalis strives to ensure you are satisfied. If you are not happy with your product on receipt, please return the goods within 10 days for a full refund. Unfortunately we cannot refund goods that have been opened. The customer is responsible for any shipping charges on returned goods unless the return is an error on behalf of Chrysalis EB ltd

We want you to love what you've ordered. If something isn't right, let us know. Gift vouchers are non refundable or redeemable for cash. All vouchers have an expiry date of 12 months from purchase. Email us your questions on or call us on +64 9 424 4559 Tuesday to Saturday 9.00am - 5.00pm.